Getting and retaining new business is critical to success in the healthcare field. Today’s referral turns into tomorrow’s repeat customer. You need to properly handle referrals and ensure a healthy pipeline for your business.
Whether you receive referrals through fax, email, phone or walk-ins the you need to ensure they get worked accurately, completely and promptly. Nurturing your referral pipeline isn’t just about securing revenue today, it’s about ensuring your livelihood far into the future.
Use our 5 tips to frame how you approach referral management in your healthcare organization for long-lasting success.
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