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A Dietary and Medical Services Provider (DMSP) who supplies medical and post-surgical products to long term care facilities, rehabilitation centers, and major medical providers was looking to reduce costs and streamline invoice processing across multiple vendors and multiple locations. The company reached out to Medforce for a business process management solution built on a foundation of paperless vendor files.
It now takes fewer labor hours to complete the same tasks. Most importantly, our management can quickly identify employees that are under-performing and need help or reassignment. At any given time, with a click of the mouse, I can see who is doing what and when. My management can also ensure there are no bottlenecks by being able to monitor how much work is assigned to employees and re-allocate that assignment with a click if the employee is getting backlogged or calls in sick. All steps are audited enabling us to ensure that all processes are completed consistently and no steps are missed. Thanks to Medforce AeroFlow is several steps ahead of the competition. That’s a comfortable place to be.
— Casey Hite, VP AeroFlow
